All communication with Affiliated Licensees, Brokers and staff, including but not limited to email, e-signs, forms, etc. and any files transmitted with that communication are confidential and intended solely for the use of individual or entity to which they are addressed. If you have received communication from Maximum One® Companies, Brokers, agents or staff in error, please notify the sender. Please note that any views or opinions presented in the communication are solely those of the author and do not necessarily represent those of Maximum One® Companies. Finally, the recipient should check any email and any attachments for the presence of viruses.
Maximum One® Companies accept no liability for any damage caused by any virus transmitted electronically. Maximum One® Companies also strive to maintain the integrity of our agent and staff email addresses for business purposes only. Affiliated Licensees are to review the email integrity policy located in the Policy Manual. Political, Religious or the promotion of a non-preferred Vendor shall be strictly prohibited. Our preferred Vendors and Alliance Partners will periodically send emails about their services, changes in services, compliance changes, special promotions or rates.
Your acceptance of these terms
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Website Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.
Web browser cookies
We may collect your personal information if you:
- Speak with our staff at meetings or events or classes
- Become an affiliated licensee
- Create or update an account or profile
- Contact us for customer service or for other business purposes
- Register for our meetings or events or classes
In all of these instances, you will know what data is collected, because you will submit it.
When you visit our Website or other online Services, our servers may also collect information from or about the computer, phone or other device on which you access our Services, including the Internet protocol (IP) address used to connect your device to the Internet; browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our Services, including date and time; cookie number; Services you viewed; your searches on our Services; and the phone number you used to call us if you call us. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Unless you also actively submit personal information to us, any information that is collected this way typically does not allow us to identify you personally.
How we use collected information
Maximum One® Companies may collect and use Users personal information for the following purposes:
- To improve customer service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize online user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our online Sites
- We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We take reasonable steps to protect your personal information username, password, transaction information and data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Paper records containing sensitive personal information are protected under lock and key. Electronic records containing sensitive personal information are protected under an access name and password assigned to our employees.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Last Updated June 2019