|Kilroy Was Here: Lessons for Real Estate Agents – by Dana Sparks|
He is engraved in stone in the National War Memorial in Washington, DC- back in a small alcove where very few people have seen it. For the WWII generation, this will bring back memories. For you younger folks, it’s a bit of trivia that is a part of our American history. Anyone born in 1913 to about 1950 is familiar with Kilroy. No one knew why he was so well known-but everybody seemed to get into it. So who was Kilroy?
‘Kilroy’ was a 46-year old shipyard worker during the war who worked as a checker at the Fore River Shipyard in Quincy. His job was to go around & check on the number of rivets completed. Riveters were on piecework & got paid by the rivet. He would count a block of rivets & put a check mark in semi-waxed lumber chalk, so the rivets wouldn’t be counted twice. When Kilroy went off duty, the riveters would erase the mark. Later on, an off-shift inspector would come through & count the rivets a second time, resulting in double pay for the riveters.
One day Kilroy’s boss called him into his office. The foreman was upset about all the wages being paid to riveters, & asked him to investigate. It was then he realized what had been going on. The tight spaces he had to crawl in to check the rivets didn’t lend themselves to lugging around a paint can & brush, so Kilroy decided to stick with the waxy chalk. He continued to put his check mark on each job he inspected, but added ‘KILROY WAS HERE’ in king-sized letters next to the check,& eventually added the sketch of the chap with the long nose peering over the fence & that became part of the Kilroy message.
Once he did that, the riveters stopped trying to wipe away his marks. Ordinarily the rivets & chalk marks would have been covered up with paint. With the war on, however, ships were leaving the Quincy Yard so fast that there wasn’t time to paint them. As a result, Kilroy’s inspection “trademark” was seen by thousands of servicemen who boarded the troopships the yard produced… giving them confidence that every rivet had been checked and they would be safe!
Before war’s end, “Kilroy” had been here, there, & every where on the long hauls to Berlin & Tokyo. To the troops outbound in those ships, however, he was a complete mystery; all they knew for sure was that someone named Kilroy had “been there first.” As a joke, U.S. servicemen began placing the graffiti wherever they landed, claiming it was already there when they arrived.
Kilroy became the U.S. super-GI who had always “already been” wherever GIs went. It became a challenge to place the logo in the most unlikely places imaginable (it is said to be atop Mt. Everest, the Statue of Liberty, the underside of the Arc de Triomphe & even scrawled in the dust on the moon.
So how do YOU leave your impression on others? After a listing appointment or Buyer appointment do your clients feel “safe” that you will get the job done for them? When you interact with a co-op agent, closing attorney, or lender what “mark” do you make? Would they be able to say “_______ was here” and mean it in a good way?
The secret is…… you DO make an impression every time you interact with another in your real estate business. Monitor what result that impression creates on others! Here are some suggestions of things you can do to leave a favorable & professional and confidence-instilling impression:
Ultimately, remember the “Golden Rule” and treat others as you would wish to be treated in a similar situation!
April 10, 2014